Frequently Asked Questions (FAQ)

Am I eligible to be a California Women’s Therapy client?

Women in many life stages can benefit from our services.

Clients residing in any state or country can receive life coaching through California Women’s Therapy.

However, all psychotherapy clients need to be physically located in California when the sessions take place.

Please note that this does not state that you have to be (or have to identify as) a woman in order to be a client of California Women’s Therapy. Though especially passionate about women’s issues, we’re inclusive and sensitive to gender identity issues.

What is the difference between psychotherapy and coaching?

Great question! Though there are many similarities between therapy and coaching, there are also some important differences.

The main difference is that psychotherapy is intended to help people recover from emotional or other psychological disorders, such as depression or anxiety. Coaching, on the other hand, is intended to help healthy individuals achieve personal goals, such as increased happiness, weight loss, getting organized, starting a business, and improving work-life balance.

In coaching, the following are typically true: (1) the client is emotionally and psychologically healthy, (2) there is a focus on the present and the future, (3) the client is working towards achieving a higher level of functioning, and (4) contact between sessions is commonly used for the purpose of accountability.

In psychotherapy, the following are typically true: (1) the client is experiencing emotional distress and/or impairments in life functioning, (2) the main focus is on dealing with the past and being mindful in the present but may include some focus on the future as well, (3) the client is working to achieve understanding, emotional healing, and improved life functioning, and (4) contact between sessions is mainly limited to crises, scheduling, and other logistics.

Can I come in for a session?

We see the majority of our clients through live video or telephone sessions. In many cases, your assigned therapist or coach is not located in your same city (or state).

However, for clients in the Los Angeles area, in-home (“concierge”) services are available at the client’s home and/or location of the client’s choosing. These “home visits” are charged at a higher rate, based on location.

Additionally, there may be instances in which your therapist is located near you and has a physical office in addition to their involvement with California Women’s Therapy. In such instances, in-person sessions can be arranged on a case by case basis. Additional fees may apply.

How do video sessions work?

Much like traditional, in-person sessions. The main difference is that you don’t have to drive to an office, find parking, sit in a waiting room, walk back to your car, and drive back home. You can log into a live video session with your therapist or coach from your smartphone, computer, or iPad. You will see and hear your service provider, and she will see and hear you.

What are your fees?

Initial consultations (up to 30 minutes) are always free.

Following your initial consultation, you may choose from in-person, live video, telephone sessions, or a combination of these. For in-person sessions, rates vary based on location.

All services are also available in 60-minute, 45-minute, or 30-minute session length formats.

Though we recommend 60-minute sessions, we understand that this does not fit into everyone’s budget. That’s why shorter session options are available at a reduced fee. (Many of our clients who receive services more than once per week choose the 45- or 30-minute session options.)

How do these rates compare to other options?

We’ve found that licensed clinicians in private practice generally charge between $150 to $250 per session. These rates vary greatly based on location as well as the education, training, and experience of the provider. Rates tend to be higher in larger cities, like Los Angeles, San Francisco, and San Diego.

The rates for coaching vary widely, and so does the actual training and expertise of individuals advertising themselves as coaches. Few coaches actually have licenses or degrees in mental health or related fields. However, there is currently a new trend for licensed mental health professionals to expand their services to include life coaching.

Our business model allows us to offer lower, more flexible pricing. We don’t pay for renting office space, buying furniture and decor, cleaning fees, or maintenance fees for an office. We are also able to see more clients per day because our providers can skip the commute and work from home. These savings are passed on to the client. In short, you are paying for the therapy or coaching you receive, but not for the provider’s office expenses and commuting time.

Do you accept my insurance?

We are an out-of-network provider with insurance. This means that if you are receiving individual psychotherapy and have PPO insurance, you can submit a “superbill” for submission to and potential reimbursement by your insurance company.  A superbill is a document that includes your mental health diagnoses, our provider information, and the dates of service. We provide superbills as requested on a monthly basis, free of charge.

Insurance reimbursement rates vary based on your specific insurance plan information. We’ve found that most of our clients with PPO plans are reimbursed between 50% to 70% of each session.

We also partner with an App that allows for easier filing of these insurance claims.

I do not have PPO insurance. What about me?

You won’t be reimbursed by your insurance company, but you’ll still be paying our same reasonable and flexible rates.

Do you offer a sliding scale?

A “sliding scale” means that clients with financial hardship can receive discounts on our regular rates. If you’re interested in services through California Women’s Therapy, but our rates would create a financial hardship, please contact us to discuss further. We want our services to be accessible. However, if we’re not able to slide low enough to meet your needs, we’ll do our best to help you find a provider who can.

How do I pay?

Following your free consultation, if you choose to book future sessions, we’ll send you a credit card authorization form to complete and return. Your credit card will then be charged immediately following all future sessions.

What are your policies regarding no shows, cancellations, and rescheduling? 

We understand how chaotic life can be, so our cancellation policy is much more flexible than most providers. You are always able to reschedule or cancel a session as long you contact your provider at least one hour in advance of your session to avoid any cancellation fees.

We do appreciate receiving as much notice as possible when a session needs to be canceled or rescheduled. This allows us to offer last-minute sessions to other clients in need. You may even benefit from someone else’s cancellation someday.

Will my therapist be licensed?

Yes, all of our therapists are fully licensed for independent practice in the state of California. 

Are all of your therapists women?

Yes, currently all of our therapist are women.

How do I schedule a session?

You’ll be communicating directly with your therapist via e-mail, text, or phone regarding scheduling. She can let you know what session times are currently available, and you can choose the day and time that works best for you. Having a regular weekly appointment time is recommended, but not required.

If I choose to become a client, is there any paperwork I need to complete?

Yes, in addition to the credit card authorization form mentioned above, you’ll be completing a consent for treatment form as well as a document confirming that you have received notice of our privacy practices.

Do you have other questions you’d like to see answered on our FAQ page?

Contact us and let us know.

Ask Us Anything

We’re happy to answer any questions you may have and eager to add additional useful information to our website.